Costco Tire Center

Contacts

Price level:
Moderately

Address:
7000 Auburn Boulevard, Citrus Heights, CA 95621
Get directions

Website:
costco.com

Phone number:
+1 916-560-4008

Categories:
Establishment   Car repair  

Suggest update

Reviews about Costco Tire Center

• Alex Laureano Jr.

  May, 17 2018
  ★ ☆ ☆ ☆ ☆
  I visit Costco almost every weekend and normally I receive great customer service but, today I stopped to get air in all my tires. I double parked behind a customer who was in the middle of getting air. After the technician finished he knew I next and he totally ignored me. I beep my horn and every single technician looked at me and completely ignored me. I lowered my window and howlered out, no response. I got out of my jeep and walked over and loudly said excuse me can I please get some help. Black technician heard me and didn't acknowledge me, the other 2 white technicians just looked at me continued their work without saying anything. I screamed can I get some customer service? The black tech said as soon as I'm done screw in these nut bolts I will help; meanwhile the other technicians just looked on. Once I got help a well dressed elderly lady walked up and immediately a young white technician walked up asking how could he help her. I looked over at my brother and we were in complete disbelief. We felt discriminated. Not cool. Apparently there's no management working on the weekend. These employees need customer service retraining. Without my money these employees would not have a paycheck.

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